Professional Summary

Veteran IT Specialist with over two decades of expertise in IT technical solution architecture, focusing on advanced hardware and software ecosystems, including NetApp, Dell EMC Isilon, and Hitachi Vantara HNAS. Administrating intricate IT environments encompassing Active Directory, DNS, DHCP, Networking and SAN storage architectures. Troubleshooting IT environments. Acknowledged as a dependable technical consultant. I have the skills to distill technical terminology into concise, understandable language to non- technical audiences. My approach is characterized by meticulous attention to detail, and a proactive stance in enhancing system performance, within the long term stability in this fast-evolving IT landscape

Core Competencies

  • IT Consulting / AI Consulting
  • Hands-On Implementations
  • Pipeline Management & CRM Proficiency
  • IT Troubleshooting and Resolution
  • Disaster Recovery & Data Backup Solutions
  • Storage Hardware Configuration & Tiering
  • PC / Server configuration and Upgrade
  • Collaborative Leader

Professional Experience

AI / IT Consulting

Hemp-Tech.com | Remote | Nov 2023 – Present

  • Consulting, administartion, design and implementation of IT software and infrastructure for my customers on a per hour basis.
  • Specializing in both Windows and Linux environment, I pride myself in giving the bang for the buck solutions for small to enterprise customers.
  • AI Consulting to implement your first “Digital Worker”, that could take care of daily tasks to free you my clients to focus on driving their business.
  • How to use AI to grow your business, by answering phone calls, answering FAQ’s and collecting customer data for sales follow-up.
  • “Finding a better way” is my motto, and I live it everyday and my customers appreciate it
  • Staying up-to-date on latest technologies is crucial in this continually changing IT landscape.
  • With my technical technology background, I have a firm grasp on technologies like: MAN, WAN, Ethernet, VoIP, VPN, Cybersecurity and DR (Disaster Recovery).

Construction Manager

Jet Construction | Denver, CO | Jun 2023 – Oct 2023

  • Directed a six-member crew, overseeing cabinetry, logistics, and quality control.
  • Coordinated with stakeholders to ensure on-time project completion.

Google Ads Consultant

TTEC, a Google Partner | Tempe, AZ | Nov 2022 – Mar 2023

  • Enhanced client ad rankings and visibility through Google Ads optimization.
  • Analyzed data to deliver customized client solutions.

Senior Technical Sales Engineer

Hitachi Vantara | Remote | Jan 2019 – Aug 2022

  • Drove revenue growth with key accounts like Bank of Oklahoma and Charles Schwab.
  • Architected sticky solutions using HNAS, HCP, and WEKA IO Filesystems.

Education

National Higher Diploma in Marketing and Sales Management (Partial)
Technikon South Africa | Dec 1994

Higher Education Certification
Treverton College South Africa | Dec 1989

Certifications

  • AWS Certified AI Practitioner
  • AWS Certified Cloud Practitioner
  • NetApp NCDA
  • Hitachi NAS
  • Isilon Specialist Systems Administrator
  • Google Ads (Video, Search, Display, Shopping)

Technical Skills

IT Infrastructure: Active Directory, DHCP, DNS, SAN/NAS Storage, Disk Cloning (Norton Ghost, Clonezilla)

Current Tools: Docker, Linux (Desktop/Server), Proxmox, Nextcloud, OpenVPN, Twingate, PiHole

Ongoing Training: Complete Python Programming (Udemy), Google Generative AI Course (Udemy)